FREE GROUND SHIPPING ON ORDERS OVER $25.

FLAT RATE SHIPPING FOR $5.



Home > Returns
Refund/Return Policy:

Original sales receipt must accompany returns.

We accept returns for exchange or refund 14 calendar days after delivery of the product, for online orders. Items must be in new, unaltered and unused condition.

If an item is received damaged or is incorrectly shipped by us please contact Customer Service immediately at 201-569-7300. Items that are defective and shipped are subject to refunds or exchange contingent upon inspection of item(s) once we receive it.

All returns and exchanges must be accompanied by a Return Merchandise Authorization number issued by Kobware customer service. To obtain a Return Merchandise Authorization number, please contact us at 201-569-7300.

Customer is responsible for all shipping costs related to returns and exchanges.

Returns should be addressed with your RMA Number as follows:

RMA# _________________
Knobware division of C and C Metal Products Corp.
456 Nordhoff Place
Englewood, NJ 07631

Customer Service Number: 201-569-7300